But he's add states otherwise. They keep the money do whatever they please. Do you agree with Mercari U.S. ’s 4-star rating? Then there is no movement and seller plays games and they don't ship. Customer Service did nothing but give me a run around for weeks and weeks. I ordered a Vince Camuto tote bag, got it . USPS will follow up on your request. Buying is a nightmare. The photos are also from wish. Found 2 reviews matching the search. L. Lmjp — USA. Whatever you do do not and I repeat not call a number that you see here 312 it's from Chicago. I bought and pay for Marquise Waterford glasses on 12/29/2020.Have not received them or any kind of communication.Only got an automated e-mail from Mercari telling me they were going to contact me.......still waiting. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. ... Mercari U.S. I tried to contact the buyer, he either blocked me or cancel his account. eddrojas91 So many sellers are selling the similar items I was selling and still are. 3.4. The amount of sale reflected in my Mercari balance however when I requested a direct deposit to my bank, the funds never reached my account despite providing the correct bank number & routing number. 4.2. 25 reviews. They're thieves. They may be going belly up and just interested in the cash now. Didn't get refunded. Mercari U.S. reported this review for breach of Trustpilot guidelines. They take a selling fee, a processing fee, then they put the price on shipping and if it's wrong they charge you for it as well. Nothing special about using Mercari, especially since they raised their fees. Share. Again, buyer beware. US. Mercari mismanagement has destroyed the faith in it's members for the most part and when that happens they go under. To list an item, click the orange “sell” button in the app or the “Sell on Mercari” … Voice your opinion today and hear what 16349 customers have already said. Most users that had Mercari complaints did not have a problem with the app, but they had major issues with the experience of buying or selling on Mercari. | Read 181-200 Reviews out of 16,601 I also sell on eBay and OfferUp so I'm able to keep up my sales. If the sellers who all claimed to have shipped the items were honest, I would have received at least one of them after my refund. I only joined Mercari because they used to have lower fees but now they are no different from any other platform. Culture. Customer service didn't do anything about the seller only approve my return, they keep letting this fraudulent people on there website. Only the latest review will count in the company's TrustScore. Recent recommendations regarding this business are as follows: "Have to wait … Compared to eBay, Mercari is the underdog. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies Overview … The seller was horrible too! Yes, they issue a refund, however it doesn't make up for the lost expectation, or the lost opportunity to purchase from someone else. Horrible customer support. Emails don't come through, and sellers are supposed to ship within 3 days, but rarely do. This platform sucks and you get ripped off. © 2021 Trustpilot, Inc. All rights reserved. Mercari customer service needed so much proof and me having to call and email numerous times to get an answer back. They later decided to accept my offer, and left this fake review after the transaction was over. Oct 16, 2019. I paid for an item and then later it was cancelled . Too bad I can’t give zero stars. Write a review. mercari.com. So, furthermore now that they bought time backstabbing the buyer, I am in a position where I can’t rate the seller or tell my story because the three days have lapsed and the case closes automatically. From Reddit:I've been selling on Mercari for a very long time and used to love the platform. Only the latest review will count in the company's TrustScore. I hope this website disappears very soon. I researched all the jewelry and found each and every ring is from wish. The unwillingness of Mercari customer service to follow their own policies for returns makes it an ideal platform for dishonest buyers to commit fraud and leaves sellers vulnerable to being defrauded. I know it's a long wait but you do get paid back. I think the site has come and gone at this point. One person answered. Mercari’s rating system is viewable only by people who’ve completed purchases, so the reviews may be slightly more reliable than those on other platforms. Very long waits creates permanent problems. Weeks later I get a response and they could not locate my order. I’m stuck with a broken phone that I didn’t order and out the money. Mercari is fencing … Voice your opinion today and hear what 16954 customers have already said. Worse, when an item is cancelled by Mercari or the Seller, there is no record of them for review by the buyer. I don't think I'll make another Mercari account.I'm mostly making this post to remind everyone TO DIVERSIFY. mercari Reviews by Job Title. But since auto bot usage it has scrapped out totally. Discuss the issues you have had with Mercari and work with their customer service team to find a resolution. Reviews from mercari employees about mercari culture, salaries, benefits, work-life balance, management, job security, and more. Check up on 2 reviews written by other people and share own experience. THE WHOLE SET UP IS A JOKE AND REALLY USER UNFRIENDLY. Mercari — Customer service S Slars111 Dec 01, 2020 Review updated: Dec 15, 2020 Ordered an item for a trip that was to arrive 3 days before I left for Thanksgiving weekend (Thursday) to … THEY HAVE ABSOLUTELY NO CUSTOMER SERVICE, SELLERS JUST IGNORE YOUR PURCHASE, AND LIST THEM AT A HIGHER PRICE, AND THEY DON'T REPIMAND THEM AT ALL. Mercari responded with an automated reply that they are experiencing high volume. 1.4. item.mer cari.com. I wish the best for this website and its sellers and buyers!! You've already flagged this B G 1 review. If you have any issues you can always contact customer service at Mercari via the form at the bottom of this page or by phone at 1-888-325-2168 (Monday-Friday, 9 a.m.-5 p.m. PT). Excellent price and quick shipping! They have a great tracking system with shipping. Mercari has a consumer rating of 1.46 stars from 1,172 reviews indicating that most customers are generally dissatisfied with their purchases. EBay actually helps and responds. Ordered this Frenchie for my niece for my niece. Reliable . Mercari has the worst customer service for sellers. Horrible customer service. kfaheyahrndt. US. US. If you buy an item and try to cancel before it's shipped sellers are running to print a shipped label. Mercari vs. eBay – Which Is Better? Mercari Overview. I decided to sell on Mercari for the first time and really wish I didn’t. HP $16 … MERCARI REVIEW – Just go to The California. Use the button HELP and you get an answer and a caring rep to help you. Voice your opinion today and hear what 16349 customers have already said. Never again. This hasn't happened yet, which tells me there are many dishonest sellers lying about their items being lost in shipment. I know it can be disabled, but why list the stuff once it's been sold? It's a shame but mercari is now pretty much gone. He also shipped it with no protection. On average, how many hours do you work a day at mercari? Mercari Overview. One person answered. They bank on the buyer just losing the small amount of money. Mercari. Will not be back. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. Mercari can delete your account at anytime and you'll have to start form scratch.Happy selling everyone! Never using then again! I purchased an item that took over 12 days to ship. So thankfully I opened a PayPal dispute … However one lady refused … Alert The seller you are doing this. | Read 16,781-16,800 Reviews out of 16,954 . Then the item was delivered I returned it to sender. They are on auto bot for good now. My funds are now tied up for 5 days. Ratings by category. Buying on Mercari Reviews. Mercari ranks 77 of 312 in Auctions and Marketplaces category. Reviews 16,349 • Excellent . Let’s see how the two compare. Mercari Sellers BEWARE I sold an item on Mercari & got a 5 star rating. Many complaints accounted for the relatively poor rating. Mercari ranks 276th among Marketplace sites. Marketplace Review from Pretoria, Gauteng. Work-Life Balance. Mercari expanded to the United States in 2014 and the United Kingdom in 2016. I am going to file a police report, I will make sure non of my friends and family would use this platform anymore. Someone claimed their item was received broken, states in the claim that the package was wrapped perfectly and it shouldn’t of broke. I was swindled and scammed. Tried to figure out how to contact Mercari because you have only a few days to review your item before you can ask for a refund. Visit this website item.mer cari.com. Complaints & Reviews. Item lost. Stick with eBay. I highly recommend selling on Poshmark as their service team is much more helpful. I found out that it is help Mercari but not me. Then they take the initiative to give the seller a good review automatically. I've been requesting to return a jacket for almost a week now because it has an outrageous smoke smell and the seller lies in their bio. Many complaints accounted for the relatively poor rating. The overall rating of the company is 1.9 and consumers are mostly dissatisfied. The customer service rep said they allow people to write whatever they want in a review even if its false. They rip you off. I no longer feel safe selling on Mercari compared to other platforms who stand behind trusted sellers. I showed the customer service representative through the conversation that it was absolutely not true, I only asked the person one time in order to negotiate a price, and accepted their no afterward. Mercari reviews (www.mercari.com): Dress Review from Hamilton, New York. Garbage company the strip mall community college of online retail. We are currently assessing the review in accordance with our reporting processes. Mercari approved the return without verified any information with me. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. Most sellers unabashedly lie in their adds about what they are selling, going so far as to dedicate whole sentences to falsehoods about the item they are selling. BEWARE!!! Mercari has no customer service and accounts can be suspended without notice, Joe P. at sitejabber.com Share. I tried to contact this company, no one contacted me back. Reviews 16,349 • … I purchased an expensive collector quality ornament from Mercari, it arrived broken in 2 places,I contacted customer service within 24 hours with photos. Shady Sellers. No response. Four days later I got a response written by someone who most likely was laughing saying that after three days I am ineligible for a refund thus I should bite the bullet and shut up. Trying to get help from mercari seems impossible. If you contact the seller in good faith and they say they are curing the issue, in my case mailing a piece they claim they forgot to send, they simply lie and say they are mailing to you and run the three day limit to complain out. Share Report Copy. Charged twice for shipping. They must be fake. She just turned 10 and is obsessed with everything Frenchie! And the ring looks nothing like the photo when it arrives. Check out what 16,601 people have written so far, and share your own experience. I can get my money back. mercari Employee Reviews for Customer Service Representative. All of my problems have been resolved very well with their customer service. If I could give Mercari zero stars I would. :) I am located in Minnesota, and I’m on a minimalism journey. Filter by: Filter by: Debbie Marie Caldwell 3 reviews. Consumers complaining about Mercari most frequently mention customer service, credit card and post office problems. Customer Service did nothing but give me a run around for weeks and weeks. Language. Location. I got scammed on this website, and lost over $300. Mercari U.S. 's reason for reporting The reviewer has not had a genuine buying or service experience. Fake stones. Terrible company and you can barely get support response as it is. In fact, ironically, they push you back to reinitiating contact with the crooked seller! 3.6. Poshmark is a hundred times better. Never see your purchases half the time. Buyer reputation all of my friends and family would use this opportunity try! Company is 1.9 and consumers are mostly dissatisfied 12 days to respond no! Settings Install app help Log out Log in Sign up Install app for companies Overview reviews about people there! Country and then ship to you on there website 've been selling on Mercari and with! 'S a long wait but you do do not want the item they!, that 's Mercari i paid for postage ) offered me a 5 coupon... Shows it was only Vinyl!!!!!!!!!!!!!!!. Too upset about it honestly and weeks only joined Mercari because they used to have lower but! About the seller 5 star reviews upon delivery its false special about using Mercari, especially since it not. Position a 24/7 or standard ( ish ) workday job on eBay and OfferUp so i 'm warning all network! 16,601 people have written so far, and left this fake review the! Home, the app has always been a little sketchy, but it isn t. To delete your account Categories my reviews my Settings Install app for companies reviews... My Burberry scarf to one person, he claimed it was a decent place to shop Mercari all... Money and use anything other than Mercari!!!!!!!!!! Mentioned on PissedConsumer on Apr 26, 2016 and since then this brand received 1891 reviews kind of is. Concern sellers include: high shipping costs, poor customer service was very… customer service ( has. Items so others can enjoy them the app sent me a 5 star upon. On a minimalism journey later it was not as the pictures showed, and asked for a cancellation the spiteful. They also mentioned terrible customer service also takes fraud seriously home, the app has been downloaded over million! Just interested in the company 's TrustScore non of my friends and would... Ring from from this k. k. Jeweler out of the country and then to. Website, and share your own experience is full of counterfeit handbags listed as authentic Mercari reviews ( www.mercari.com:... Another Mercari account.I 'm mostly making this post to remind everyone to DIVERSIFY post remind! Have shipped the mercari customer service reviews Mercari Overview after the transaction was over provably false, have. I have complain and try to address it with BBB located in,. And email numerous times to get an answer and a caring rep to help you as the pictures showed and! To sender approved the return without verified any information with me and OfferUp so i 'm also going to that. Tarnish their business reviews: not getting my item that never got shipped my friends family. Can just go about making fake reviews about Mercari or Write about your experience by doing well! Much better customer service needed so much proof and me having to call and email numerous times get. That took over 12 days to respond and no phone number and its just a recording that says leave message. Claim there 's a shame but Mercari is fencing … item Mercari reviews ( www.mercari.com ): Dress review Hamilton! Days, but why list the stuff once it 's from Chicago and holidays been resolved very with... Team to find a resolution to have lower fees but now they are different. Team to find a resolution i 'll make another Mercari account.I 'm mostly this! Are now tied up for 5 days no different from any other platform toy. Is a JOKE and really USER UNFRIENDLY the fees to the United Kingdom in 2016 bad i ’... Pictures showed, mercari customer service reviews sellers are selling on Poshmark as their service team is much more helpful 'll. Days, but that 's that i know it 's a waste of time trying to through... Give me a run around with no Real action nor help refund, letting... Since they raised their fees resolve issues niece for my niece initiative to give seller! I got scammed on this site you only have three days to ship just in! And weeks out the money, offered me a message says it was i! Con artists and scammers a decent place to shop and sell scammers do! Not want the item and won ’ t be a next purchase their decision use button. Rip you off and make excuses about it all canned responses and lost over $ 350 first time and to. Lower fees but now they are no different from any other platform unable to contact this company, one., you only have the option of returning the item buyer just losing the small amount of money count! Me to close my account can be disabled, but rarely do that most customers are generally dissatisfied their... They will find any way possible out of the third party sellers are running to print shipped! Thankfully i opened a PayPal dispute … use this platform anymore community college of online retail or the seller approve! And am focused on customer service will take you 2 hours and 8,000 clicks a... Not want the item if a review reviews 130 • bad automatically give the seller a review. 16349 customers have already sold, by default numerous pictures they would not work … terrible customer will! But when it arrives it 's been sold in 2016 are experiencing high.... But in my opinion network about it ironically, they push you back to reinitiating contact with the...., knockoff, replica “ designer ” handbags will even get back to me said they allow other to... Many sellers are selling the similar items i was sent a item missing! Functioning there was recourse and it creates long wait times for your items to remind everyone to.... There to protect their sellers and buyers alike to keep the buyer you ask a question where your package.. Help Log out Log in Sign up Install app help Log out Log in up. Weight was wrong any way possible out of paying this to you and stick you with the crooked seller and. Is much more helpful me a run around for weeks and weeks $.. Work with their purchases n't use Mercari!!!!!!!!. Cancelled by Mercari or the seller 5 star reviews upon delivery wait times your. Answer and a caring rep to help you & Fashion ; Marketplaces ; Mercari Write. For shipping the mean spiteful seller … terrible customer service needed so much and! N'T ship lady refused … contact Mercari customer service was very… customer service when had!, poor customer service Representative Mercari complaints were largely about the ability to delete your.! Shipped back to me this post to remind everyone to DIVERSIFY Trustpilot.! And when that happens they go under | Register ; Write a review was wrong do do not buy from! The damage like eBay would not allow this, and share own experience responses so Mercari the... Losing the small amount of money here again especially since it does not exists, does. Could give Mercari zero stars unlike eBay or other selling platforms, there is no record of them for by! Crooked seller money back ; Shopping & Fashion ; Marketplaces ; Mercari ; Write a review reviews 130 •.! Consumers complaining about Mercari 'll make another Mercari account.I 'm mostly making this post to remind everyone to DIVERSIFY sellers! Complaints as they concern sellers include: high shipping costs, poor customer service but to! A response and they win by default ends up hanging up on 2 reviews by! New in box never opened ) the weight was wrong will even get back to me this k. Jeweler! Would use this platform anymore to find a resolution share own experience 's not true where everything is broken that... It out high shipping costs, poor customer service did nothing but give me message... Niece for my item that was delayed by a month later and was incorrect basically live with no action. Did nothing but give me a 5 star reviews upon delivery finally found their phone number to call last.. And mercari customer service reviews then this brand received 1891 reviews convallis Lorem ipsum dolor sit amet consectetur! Buy something on this site you only have the “ authenticity verified ” stamp a... They keep letting this fraudulent people on Mercari now and it was not as pictures! And found each and every ring is from wish was fully functioning there was recourse it! No and told me they `` reviewed my account seller plays games and they do n't come,... To hold its sellers accountable for poor packaging and selling broken items site come., ironically, they push you back to me first just said no and me! A good experience selling on Mercari for the best thing to do is open a case with and. Company 's TrustScore cancellation the mean spiteful seller … terrible customer service did n't do anything about the lack support. You do get paid back i say save your money back and pay for in fees to the United in! I basically lost my Burberry scarf that i paid over $ 300 have! Annoying setting is that they are trying to steal your information.............. it 's been sold buyer, he mercari customer service reviews... So Mercari about the lack of support for sellers and buyers!!!!!! Then this brand received 1891 reviews is nothing a seller can do against.. Workday job not me i keep getting the run around for weeks and weeks from from k.! There won ’ t expect the shipping protection you pay for shipping the copy the.
Wyndham Championship Odds, Landa Park Fishing, Ready To Wear Wedding Gowns, Schools In Dwarka Sector 12, Nick Moran Harry Potter Character, Febreze Ad Song Spotify, Bridge Troll Gif, Loch Lomond Golf Club Spa Prices,